FAQ’s & Policies to Review
Q: How long does a full session last?
A: A session takes between 1 to 1 1/2 hours. Sometimes newborn sessions may take a bit longer to allow time for feedings/changing. When mini sessions are offered, they generally last 20 minutes.
Q: What type of clothing should I have my family wear?
A: It depends on the location. Contact your photographer and suggestions will be made. Layering is always nice when the weather allows and a small color pop is great!
Q: How many outfit changes are allowed?
A: I would suggest limiting it to one or two looks in order for the kids to stay happy.
Q: How many photos should I expect in my on-line viewing gallery?
A: 15-20 images will be provided in your on-line gallery. You will be able to view them in black/white as well by clicking on the photo, then on the b/w filter tab under the image. Mini sessions have 5-8 images.
Q: How long can I view my images for before ordering?
A: You can view your images for 14 days in your on-line gallery. A re-hosting fee for a 7 day gallery extension of $30 will be charged after the 14 days if your print order has not been made. After the 21 day period the print price will go up 20% if an order has not been made.
Q: Can a CD of high resolution images be purchased along with prints?
A: Yes, you can purchase a CD of the images that are in your on-line gallery along with your print order. There is a minimum print order of $150 required to do so. This is not included in your session fee. CDs of all the images in your gallery is $250.
Prepayment is required at the time you book the session. I will allow 48 hours for the payment to be made in order to hold the session time. The session fee secures your session date and is non-refundable. If payment isn’t made within 48 hours the session time will be cancelled and can be rescheduled once payment is made. If you send a check that doesn’t clear, a fee of $25 will be added to your balance. Sessions and photos will not be shot or delivered until payment is received.
Info regarding the Baby’s First Year Package: The sessions are exclusively for the newborn. It should be done in a quiet environment that will allow me to work with the baby and keep them sleeping for most of the photos. It should be done within the first couple weeks of life. I strongly suggest setting a tentative date on our calendars to get started. The package is designed for newborns, 6 months, 9 months and one year. This is for the child only. I will do a few family photos in ONE of the sittings throughout the year in an outdoor environment. If you have questions on this, please contact me. This is a deeply discounted package that I cannot continue at the current price if the guidelines are not followed.
Q: Can my prints be shipped to me or do I have to pick them up?
A: Yes, your photos can be shipped for a fee of $10 or they are available for pick up.
Q: Can I reschedule if my children get sick?
A: Absolutely! I prefer that you reschedule if they are ill because we want to get the best images we can! Also, I photograph a lot of newborns and we certainly do not want to pass germs!